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Global Service Centers

Subsurface Utility Ground Penetrating Radar Maintainance & Service Centers In All Regions

How can we help?

Component repair & replacement

From minor fixes to more extensive repairs, we handle all necessary services and component replacements to restore your GM8000 or GS9000 GPRs to optimal performance.

Comprehensive failure analysis

We don't just fix components, we meticulously uncover why a fault occurred. Our in-depth investigation helps prevent future issues and extends the lifespan of your GPR units.

Rigorous performance testing

Each center is equipped with state-of-the-art testing facilities to thoroughly evaluate your GPR systems, ensuring they meet rigorous performance standards before returning to you.

Fast, reliable services and repairs

Minimize downtime if your GS9000 or GM8000 needs attention or repair
Maximize performance and longevity of your equipment
Benefit from in-depth analysis of components
Gain peace of mind with global support

Our commitment to service excellence

At Proceq, we're committed to delivering world-class service. Our global service and repair teams undergo continuous, comprehensive training, ensuring they're always up-to-date with the latest Proceq technologies and best practices. This commitment means you get the most accurate, efficient, and reliable service, optimizing your equipment's performance and extending its life. When you choose Proceq service, you're choosing trusted expertise, worldwide.

Find your nearest location

Proceq AG
Part of Screening Eagle
Ringstrasse 2
8603 Schwerzenbach – Zurich
Switzerland

Screening Eagle Singapore Pte Ltd
16 Ayer Rajah
Crescent #01-04
Tempco Technominium
Singapore 139965

Screening Eagle USA, Inc
117 Corporation Drive
Aliquippa,
PA 15001
United States

Proceq Trading Shanghai Co. Ltd.
Part of Screening Eagle Room 3A, No.315
Guangyuan West Road, Xuhui District
200032 Shanghai
China

Contact us for personalized assistance

Asia: service-asia@screeningeagle.com

USA: service-usa@screeningeagle.com

Europe: service-europe@screeningeagle.com

FAQ

Are replacement and spare parts available?

Yes. At our service centers, we maintain an inventory of components for repair and replacement. Please contact us to request.

Can i get a quote for repair before sending in my equipment?

For an accurate quote, we typically need to conduct a diagnostic assessment of your equipment. However, you can contact your nearest service center, and they can provide an estimated range based on the symptoms you describe.

Do you offer warranty on repairs?

Yes, all our repairs come with a two-year warranty on parts and labor. Please contact us for full details.

What are the shipping instructions to send in my GPR for repair?

Detailed shipping instructions, including necessary documentation and packaging guidelines, will be provided by your designated service center upon request or when you initiate a service request.

How long does a typical repair take?

Repair times can vary, however our global service centers speed the process up with minimal waiting times for parts. Once your equipment is received, our technicians will provide an estimated turnaround time. We strive for quick and efficient service to minimize your downtime.